Interpreting by phone, video or in person

A real person who speaks for you and for the other side, in both languages.
For your medical visit, interview, bank, insurance or school.
By phone, video or in person.

What it isa Spanish and English interpreter who joins your appointment by phone, video or in person.

What it costsfrom 50 USD per booked hour (1-hour minimum); on demand, 75 USD per hour.

How long it takesOn average, it's booked 1 to 2 business days ahead.

Interactive sample

Your medical or legal appointment, with nothing lost

An interpreter joins your call or video call, or goes with you in person, and renders every sentence in the other language on the spot, in first person and without summarizing.

1You book your appointment · with date, time and topic
2We give you the price · before the appointment
3The interpreter joins · by phone, video or in person

From 1 hourMedical, legal and paperworkPhone, video or in person

Nobody understandsEveryone understands

Sample conversation with made-up names.

What it is

Let's be clear about what this is, because people sometimes mix it up with translating a document. Interpreting happens live: you speak, the interpreter says it in the other language, and the same the other way around, so both sides understand each other in the moment. It works for medical visits, job interviews, the bank, insurance, school or a meeting with your lawyer. The interpreter says exactly what is said, adding and leaving out nothing, and gives no medical, legal or any other advice. For formal hearings before a judge, the court requires a court-certified interpreter, and we don't offer that service yet.

Who it is for

For you if you have an appointment in English or Spanish and want to understand everything and be understood: patients, parents, job candidates, bank or insurance customers. Also for clinics, schools and companies serving people who speak the other language.

What’s included

Spanish and English interpreter for the time booked
Live interpreting both ways
Preparation beforehand on your appointment's topic
By phone, video call or in person, with travel included within Doral and Miami-Dade
A real person who books with you and gives you the price first
Confidentiality of everything that's said

What’s not included

Formal hearings before a judge: the court requires a court-certified interpreter and we don't offer that service yet
Medical, legal or any other advice: the interpreter says what is said
Written translation of your appointment's documents: quoted separately with Certified translation of official documents
Travel outside Doral and Miami-Dade: quoted before we confirm

How your investment is calculated

Booked appointment: 50 USD for the first hour, which is the minimum. After that, 25 USD for each extra half hour. Example: a 1.5-hour medical visit = 50 + 25 = 75 USD. A 2-hour interview = 50 + 25 + 25 = 100 USD. A quick 20-minute call is charged as the minimum hour, because the interpreter sets that time aside for you. On demand, without booking: 75 USD per hour. In person, travel within Doral and Miami-Dade is included; outside that area it's quoted before we confirm.

You can add: Extra half hour: 25 USD | On-demand interpreting, no booking: 75 USD per hour | Certified translation of your appointment's documents | Regular text translation of letters or instructions

How it works

1
You request
ask for your interpreter from Get your price, by call, video call or in writing
2
We give you the price and book
a real person confirms date, time, format and price; you decide
3
We prepare
the interpreter reviews your appointment's topic
4
We interpret
the interpreter joins you live by phone, video or in person
5
We wrap up
we confirm the time used and, if the appointment ran longer, the extra time

Next step: If your appointment produces documents that need translating, like a medical report or a bank letter, the next step is Certified translation of official documents or Regular text translation.

What we need from you

Date and time of your appointment, and how long you think it will last; if you don't know, we'll help you estimate
Whether it's by phone, video or in person, plus the address or link
What the appointment is about (medical, bank, school, interview), so the interpreter comes prepared
Names of the people involved and special terms, if you have them

Payment

We accept several payment methods:

Zelle · Venmo · Cash App · card · bank transfer · cash at our Doral office

You pay from your traducasa.com account once you have approved the price.

The booked hour is paid in full when you approve your quote, to reserve the interpreter's time. If the appointment runs longer, the extra time is paid at the end. If you book a package of appointments of 300 USD or more, you pay 50% to start and 50% at the end. You can cancel or reschedule for free with 24 hours' notice; with less than 24 hours' notice, the first hour is charged, because the interpreter has already set that time aside for you. You pay from your traducasa.com account.

Guarantee and refunds

Service guarantee: if an office objects to the translation because of a mistake on our part, we fix it at no cost and deliver it again. Revisions of our translation are included.

Refund policy, depending on timing:

Before we start working on your document: 100% refund.
Work started but not delivered: we refund the part not yet worked on.
Work delivered: no refund, but we fix any mistake of ours at no cost.
Official fees and shipping already paid to third parties cannot be recovered.

Your documents and your data are always handled with full confidentiality.

Frequently asked questions

What's at stake if you go to an important appointment without an interpreter, or with a relative who isn't fluent in both languages?

You could misunderstand a doctor's instruction, sign something that wasn't clear to you or not be able to explain your situation well. An interpreter says exactly what is said, both ways, so you decide with all the information.

Can you interpret at my court hearing?

For formal hearings before a judge, the court requires a court-certified interpreter, and we don't offer that service yet. We can join you for informal legal meetings, like a meeting with your lawyer.

What if my appointment lasts less than an hour?

The minimum hour applies, because the interpreter sets that time aside just for you.

Which is best: phone, video or in person?

For a short call, phone works well. For a long appointment or one with documents, video helps everyone see and understand each other. In person is for when you need the interpreter by your side.

What if I need to cancel or reschedule?

With 24 hours' notice, you cancel or reschedule for free. With less than 24 hours' notice, the first hour is charged, because the interpreter has already set that time aside for you.

The interpreter says exactly what is said and gives no medical, legal or other advice. For formal hearings before a judge, the court requires a court-certified interpreter. If you're not sure whether your appointment fits here, write to us and we'll help, no obligation.

For companies

For clinics, schools, insurers and companies serving people who speak the other language: an open account with no fee, you book when you need it and pay only for the hours you use, with monthly billing. Churches and community organizations: community rate with 10% off.

Often requested together

Certified translation of official documentsYour birth certificate, marriage record, diploma or police record, fully translated and certified. A real person counts your words and tells you…From 25 USD per pageSee service →Regular text translationYour letter, email or text, translated by a real person who understands what you want to say. Clear, natural, in international Spanish…From 20 USD per pageSee service →Audio and video transcriptionYour audio or video turned into text by a real person who listens to every word. In the same language or translated…From 3 USD per minuteSee service →

Questions?

Questions about your appointment? Write to us and a real person will answer, no obligation.

Get your price Call (786) 695-0502